
Introduction:
Digital banking has transformed the way we manage our money. With just a few taps on your smartphone, you can check balances, transfer funds, pay bills, and manage your accounts from anywhere in the world. At GHIB, we’ve embraced these technologies to give our customers the convenience they deserve.
However, with greater convenience comes greater responsibility. Cybercriminals are constantly developing new ways to target bank customers, and staying informed is your best defence. In this guide, we’ll share essential tips to help you bank safely online.
Protecting Your Login Credentials
Your username and password are the keys to your financial kingdom. Protecting them should be your top priority.
Create strong, unique passwords for your banking accounts. A good password is at least 12 characters long, includes a mix of letters, numbers, and symbols, doesn’t contain easily guessable information like birthdays, and is different from passwords you use elsewhere.
Never share your login details with anyone—not even someone claiming to be from the bank. GHIB staff will never ask for your full password. Consider using a password manager to generate and store complex passwords securely.
Recognising Phishing Attempts
Phishing is one of the most common tactics used by fraudsters. These scams typically involve emails, text messages, or phone calls that appear to be from your bank but are actually from criminals trying to steal your information.
Warning signs of phishing include urgent language pressuring you to act immediately, requests for personal information or login details, links to websites that look similar to but aren’t your bank’s official site, poor spelling and grammar, and sender addresses that don’t match official bank domains.
If you receive a suspicious communication claiming to be from GHIB, don’t click any links. Instead, contact us directly using the phone number on our official website or your bank statement.
Secure Your Devices
The devices you use for banking should be treated as carefully as your wallet. Keep your smartphone and computer operating systems updated with the latest security patches. Install reputable antivirus software and keep it current. Only download our mobile banking app from official app stores. Avoid using public Wi-Fi for banking transactions. Enable biometric authentication such as fingerprint or face recognition where available.
Monitor Your Accounts Regularly
Make it a habit to review your account activity frequently. The sooner you spot an unauthorised transaction, the faster we can help you address it. Our internet banking platform allows you to check your accounts 24/7, and you can set up alerts to notify you of transactions.
If you notice anything suspicious, contact our customer services team immediately at +44 207 653 0350.
What GHIB Does to Protect You
While your vigilance is essential, rest assured that we take extensive measures to protect your accounts. Our security measures include advanced encryption for all online transactions, multi-factor authentication, real-time fraud monitoring systems, and FSCS protection for eligible deposits up to £85,000.
Stay Informed, Stay Safe
Cybersecurity threats evolve constantly, and staying informed is crucial. We regularly update our customers about new scams and security best practices. If you have any concerns about the security of your account, don’t hesitate to reach out to our team.
Your financial security is our priority. Together, we can ensure your digital banking experience remains safe and convenient.

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